Index
- Checking Your Statistics
- Overall Goals
- Corrections Per Hour (CPH)
- Accuracy Corrections Per Hour (ACPH)
- X-Factor (XF)
Checking Your Statistics
You can see your statistics from within Video Formalizer. Remember correction counts are only based on jobs that are reviewed, and depending on your level of accuracy, not all of your jobs will be reviewed. Note that Current XF is only for the job you currently have docked. Your 14-day stats are what determines compensation bonuses.
Exact eligibility requirements for pay increases are outlined here: Compensation Policy
Overall Goals
Video Formalizer will notify you upon logging in if your statistics are outside of acceptable ranges. Those who consistently perform outside of acceptable ranges are likely to be disabled from Custom processing. The following four factors are used to determine your eligibility for bonuses and to set your priority.
Corrections Per Hour
This is the average number of how many corrections are made to your work by a QA per hour of reviewed transcription. For example, if you submitted five hours of programming with four of those hours having been reviewed by a QA with total of 64 errors, you would have a CPH score of 16. Strive for a CPH ratio of less than 40.
Accuracy Corrections Per Hour
This is the average number of corrections per hour of transcription that fall under Accuracy, Omission and Special Content. This is determined similarly to your CPH. Strive for an ACPH ratio less than 7.
X-Factor
Your X-Factor is how quickly you process a given job. It is a multiplicative number. For example, if it takes you one hour to process a 30-minute dictation, you would have an X-Factor of 2.0 for that dictation. Strive for an XF of 3.0.
Your compensation will be changed each pay period based on your performance statistics as outlined here: Compensation Policy
The following information explains how you can increase your production pay and improve your priority. Note that not all of your scribe work will be reviewed. Both Corrections Per Hour and Accuracy Corrections Per Hour are based on the total number of reviewed iterations.
Job Length | ACPH | CPH | Accuracy Correction Count | Correction Count |
.75 | 15 (per hour) | 50 (per hour) | ~11 | ~37 |
.36 | 15 (per hour) | 50 (per hour) | ~5 | ~18 |
.1 | 15 | 50 | ~4 | ~13 |
Consult Corrections and Error Types for clarification on which error types count towards accuracy.
The following table details the tiers that determine your priority. You must meet all qualifications in a row to be eligible for the priority in that row.
XF | ACPH | |||
>4.00 | >20 | This is the Probationary Tier. Your goal is to improve your stats to exit this tier and enter the Base Tier as quickly as possible. Scribes who do not surpass this tier will likely be disabled from Custom processing. | ||
<4.00 | <20 | This is the Base Tier mentioned above. | ||
<3.5 | <15 | This is the First Stat Priority Tier. You will have priority over scribes in the Probationary Tier. | ||
<3.00 | <10 | This is the Second Stat Priority Tier. You will have priority over scribes in the Probationary and Base Tiers. | ||
<2.65 | <7 | This is the Third Stat Priority Tier. This is the highest tier. You will have top priority for receiving continued Custom work. |